Last updated: [date]
Draft: the bracketed placeholders (legal entity name, jurisdiction, refund policy, support email) need to be filled in — and this should be reviewed by a lawyer — before you treat it as binding.
Ask Mandy (“we”, “us”) provides AI-driven mock interview practice: you book a session, have a live voice conversation with an AI interviewer (“Mandy”), and receive a feedback report by email. Ask Mandy is a practice tool and is not a substitute for professional career advice, and does not guarantee any interview or job outcome.
Sessions are booked and paid for through our payment processor, Dodo Payments. Your interview link is valid until the end of the date you selected at booking; unused or expired links are not automatically extended. [State your refund/cancellation policy here.]
You agree to provide accurate information when booking, to use the service for personal interview practice, and not to misuse, disrupt, or attempt to circumvent the service (including attempting to extract or misuse the underlying AI systems).
Interview questions, spoken responses, and feedback reports are generated by third-party AI models (OpenAI) based on information you provide and your spoken answers, transcribed by Deepgram. This content may occasionally be inaccurate, incomplete, or imperfectly transcribed. Use your judgment and treat the feedback report as a practice aid, not professional assessment.
Our handling of your personal data is described in our Privacy Policy.
[Add your limitation-of-liability clause — e.g. the service is provided “as is”, and liability is limited to the amount paid for the session.]
These terms are governed by the laws of [jurisdiction]. [Add dispute resolution process if applicable.]
Questions about these terms? Contact us at [support email].